"While shopping I purchased a $10 item along with other things I could use for a cold style ride. Upon returning home I returned USB charging cable that to me was defective. No receipt or email records of it but they accepted it regardless. Lesson learned on the importance of keeping track of both. Manager was very helpful. "
"Great group of people working there. Great customer service, very knowledgeable. Overall great experience "
"I always give my 3 grandsons gift cards from Cycle Gear pursuant to their request."
"The staff were very helpful and knowledgeable in determining what exactly we needed while at the same time understanding our desire to not spend more than necessary for winter gear with Spring just around the corner. "
"They were great in helping me find a helmet and other accessories. They knew more about the product instead of where it was, made everything easier. "
"My husband has ordered bike parts many times each time they tell us they are sure they are the correct ones when the parts come in they are wrong we can even bring in the broken part and they still manage to order the wrong one and they can’t be exchanged "
"I called the sales man about a motorcycle tarp, he held it for me and I came in a Hr later and I purchased it. "
"Great experience. Awesome help "
"Needed a warm/ weather resistant pair of gloves, last minute. I just made it to the Visalia Cycle Gear by 3 minutes before closing. The night staff was very patient & helped me out, without making me feel like I needed to rush at all. I got the gloves I needed.
Thank you!
"
"The staff was helpful but their glove selection was horrible. I don’t want the house brands that will barely last 6 months. I used to go to Cycle Gear in the past for all my gear. Now I prefer to use online retailers. Like I said the store employees were very nice and really tried to help. "
"Good friendly service helpful with the purchase
"
"I went in to the Visalia store to buy a Sena helmet comm set and a tank bag. While he was installing the sena in my helmet, he was answering questions I didn’t know I had! These guys are experienced cyclists who know what cyclists want and need. I’ll be a repeat customer for sure!"
"Customer service is awesome "
"Went in to buy dual sport helmet, sales person was friendly and helpful."
"Sean was very helpful. He showed me a helmet after I told him what I was looking for. He fitted me for it which was great. He was extremely knowledgeable about safety and the product. I looked at jackets and he made more recommendations. Then he left me to my thoughts. I came back two days later and bought a Bilt armored jacket and Sedici full face helmet. Got out for under $450"